Heartbeat Training Ltd

Equal Opportunities Policy

1. Introduction

Heartbeat Training Ltd is committed to providing an inclusive and supportive environment for all employees, learners, partners, and clients. In line with the Equality Act 2010, we aim to ensure that no individual receives less favourable treatment or is disadvantaged by conditions or requirements that cannot be justified.

We recognise and value the diverse range of people with whom we work and are dedicated to promoting equality, diversity, and inclusion in every aspect of our operations.

2. Statement of Policy

Heartbeat Training Ltd is an equal opportunities organisation. We are committed to the principles of equality of opportunity and to the elimination of unlawful or unfair discrimination on the grounds of:

- Age
- Disability
- Gender reassignment
- Marriage and civil partnership
- Pregnancy and maternity
- Race (including colour, nationality, ethnic or national origin)
- Religion or belief
- Sex
- Sexual orientation

We oppose all forms of unlawful and unfair discrimination, harassment, and victimisation.

3. Application of Policy

This policy applies to all aspects of our business, including:

- Recruitment and employment practices
- Access to and delivery of training
- Participation in educational programmes
- Assessment and certification
- Partnerships with clients and other organisations

All staff, trainers, contractors, and learners are expected to comply with this policy and promote a culture of equality and inclusion.

4. Responsibilities

- The Directors and Management Team are responsible for ensuring that this policy is implemented, monitored, and reviewed.
- Staff and Trainers must support this commitment by treating others with dignity and respect at all times.
- Learners and course participants are expected to uphold the values outlined in this policy.

5. Training and Awareness

We will provide appropriate training and guidance to all staff and trainers to raise awareness of equality and diversity and ensure that they understand their responsibilities.

6. Complaints and Concerns

Any individual who believes they have been subject to discrimination or unfair treatment in connection with Heartbeat Training Ltd is encouraged to raise their concern. Complaints will be treated seriously, investigated promptly, and handled with sensitivity and confidentiality. Appropriate action will be taken where necessary. In accordance with Heartbeat Training Ltd complaints policy.

7. Monitoring and Review

We will monitor the effectiveness of this policy and review it regularly to ensure it remains fit for purpose and compliant with relevant legislation and guidance. Feedback from staff and learners will inform improvements.

8. Commitment to Continuous Improvement

Heartbeat Training Ltd recognises that promoting equality is an ongoing process. We will continue to take proactive steps to identify and eliminate barriers to access and participation, and to ensure that everyone we engage with is treated fairly and with respect.

Approved by: Alan Ralfs, Director

Date: 1st June 2026

Next Review Date: 1st June 2027